Dr. Sanjay Fuloria

The work and the why behind it

I have spent more than two and a half decades studying how technology reshapes institutions — and how institutions shape technology adoption back. That tension is where I live. I joined IFHE Hyderabad to teach in the MBA programme, and over time took on responsibility for the Centre for Distance and Online Education, which oversees learning for thousands of students who cannot be in a classroom every day.

My research began with mobile banking adoption and has tracked the digital wave through blockchain, AI, and now agentic systems. I am interested less in the hype cycle and more in the institutional conditions that determine whether a technology creates genuine value or merely disruption. That scepticism — paired with genuine excitement about what is possible — shapes how I teach, write, and advise.

Outside the institution, I write for a broader audience on education policy, AI governance, and the future of management education in India. I believe academics have an obligation to participate in public discourse, not just produce papers for credentialed readers.

My work has been cited over 400 times. My most-cited paper, on mobile banking adoption in India, has over 300 citations. I have published across social indicators, disaster management, applied economics, knowledge management, and AI in services — a range that reflects an abiding interest in how technology intersects with social systems.

Opinion & Commentary

Economic Times Education
India's Engineering Education: The Great Mismatch
Read →
Economic Times Education
Higher Education Meets AI Collaboration: The Rise of Agentic AI Tools
Read →
Economic Times Education
The Dangerous Myth of Instant Programmers in the Age of AI
Read →
Economic Times Education
The Classroom Still Needs a Beating Heart
Read →
Economic Times Education
Agentic AI for Higher Education Institutions
Read →
Economic Times Education
Beyond the Screen: Why the Future of Learning Belongs to GenAI and Teachers
Read →
Economic Times Education
Why Guardrails are Essential When Using Generative AI in Higher Education
Read →
Economic Times Education
Artificial Intelligence (AI) Transforming Research
Read →
Economic Times Education
Higher Education Challenges: A View from the Classroom
Read →
Economic Times Education
The Power of Process: Transforming Lives of People with Disabilities
Read →
The Hindu Business Line
Digitisation Can Be Toxic
Read →
The Hindu Business Line
MF Industry: Expense Ratios Aren't the Problem
Read →
The Hindu Business Line
AI Can Enhance Students' Learning Experience
Read →
Down to Earth
Rethinking the Report Card: B-Schools Must Reimagine Assessment in the Age of AI
Read →
Down to Earth
A Question of Conscience: Responsible Use of New Tools in Higher Learning
Read →
Down to Earth
The AI-First University is India's Next Great Academic Revolution
Read →
Down to Earth
Generative AI: We Keep Asking "Can It?" When We Should Ask "What Does It Normalise?"
Read →
Down to Earth
Generative AI is No Longer Optional for Healthcare Systems
Read →
Down to Earth
How Indian Universities Are Rethinking Sustainability
Read →
Down to Earth
MSMEs Can't Sit Out the Climate Transition — But They Need Smarter Tools
Read →
Down to Earth
The Autonomous Classroom: Is Indian Higher Education Ready for Agentic AI?
Read →

Academic Publications

2025 – 2026
Agentic AI in services: orchestrating human–machine synergy for service excellence
Shrivastava, A. & Fuloria, S. · International Journal of Quality and Service Sciences, 18(1), 204–212
Scholar →
Role of AI in Digital Immune Systems
Fuloria, S. · Digital Immune System: Principles and Practices, 269–288
Scholar →
Ancient Wisdom, Modern Dilemmas: Reframing Decision-Making through the Lens of Indian Epics
Fuloria, S. & Roy, S. · Purushartha, 18(1), 25–40
Scholar →
2022 – 2024
A bibliometric analysis of knowledge management research during COVID-19
Fuloria, S., Srivastava, A. & Anand, U. · International Journal of Knowledge and Learning, 17(2), 159–196
Scholar →
Employee Development Using Business Simulation Games
Fuloria, S. · NHRD Network Journal, 15(3), 353–360
Scholar →
Predicting Housing Prices: A Comparison of Three Alternative Methodologies
Fuloria, S. · IUP Journal of Applied Economics, 21(2), 81–88
Scholar →
Earlier — Foundational Work
Factors affecting behavioral intentions towards mobile banking usage: Empirical evidence from India
Dasgupta, S., Paul, R. & Fuloria, S. · Romanian Journal of Marketing · 2011
Scholar →
303 citations
Measuring accessibility for inclusive development: a census based index
Bisht, S.S., Mishra, V. & Fuloria, S. · Social Indicators Research, 98(1), 167–181 · 2010
Scholar →
61 citations
Enhancing disaster management by mapping disaster proneness and preparedness
Mishra, V., Fuloria, S. & Bisht, S.S. · Disasters, 36(3), 382–397 · 2012
Scholar →
30 citations
Passenger Demand Forecasting in the Ridesharing Context
Fuloria, S. · IUP Journal of Applied Economics, 19(1), 57–71 · 2020
Scholar →
9 citations

Full publication list with citation metrics on Google Scholar

Open Google Scholar →

Building what I teach

Simulation
Student 360° Dashboard

A comprehensive dashboard for tracking student details and academic performance across cohorts. Built for institutional monitoring and intervention.

Launch →
Simulation
KANBAN Project Management

A GenAI-powered KANBAN board where AI assists in moving cards across columns — a hands-on demonstration of intelligent task automation.

Launch →
Case Study Generation Tool
Case Study Generator

An AI tool that generates business case studies on demand and stores them in an internal library — designed for faculty creating teaching material at scale.

Launch →
Simulation
Business Analytics Simulation

An interactive classroom simulation for learning business analytics. Designed for teachers to deploy live in MBA sessions with real decision-making scenarios.

Launch →
Accreditation Tool
AccrediQ — Accreditation Intelligence

A purpose-built platform for universities to collate, organise, and manage accreditation data across departments. Simplifies the complex documentation demands of NAAC, NBA, and other bodies — turning months of manual effort into a structured, audit-ready process.

Launch →
Project Management Software
ProjectFlow — Academic PM Suite

A full-stack project management platform built for academic institutions. Teams can plan, track, and collaborate on projects across departments — with role-based access, task boards, timelines, and progress dashboards designed for the rhythms of university life.

Launch →
Simulation
Pricing Simulation

A competitive pricing strategy simulation for classroom use. Students experience market dynamics, cost structures, and pricing decisions in real time.

Launch →
MDP · Corporate Programme
Innovation and AI Leadership Programmes

An executive development programme for corporate leaders on innovation frameworks and applied AI strategy. Designed for organisations navigating digital transformation at scale.

Launch →
Simulation
HR Attrition Simulator

An interactive simulation for predicting and analysing employee attrition. Built for HR analytics teaching — lets students explore how organisational variables drive retention outcomes in real time.

Launch →
MDP · Corporate Programme
MEIL Productivity Hub

A dedicated learning and productivity portal for MEIL employees. Supports AI literacy, workflow automation, and capability building as part of an organisation-wide digital transformation initiative.

Launch →
Internal Platform · DVL
Digital Ventures Platform

The operating system for the Digital Venture Lab at IFHE — a production-grade, multi-role internal platform managing teams, milestones, file workflows, and role-based access. Built on Next.js with custom JWT auth, Google Drive integration, and automated onboarding via bulk CSV import and transactional email.

Launch →

Let's think together

For research collaborations, speaking invitations, media interviews, or conversations about AI and the future of higher education in India.

Email sanjay.fuloria@ibsindia.org Scholar Google Scholar Profile → LinkedIn linkedin.com/in/sanjayfuloria →

ICFAI Foundation for Higher Education · Hyderabad · India